NetBond - Privacy Policy
Last Updated: 1 January 2026
At NetBond, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our platform. By using NetBond, you agree to the practices described in this policy.
1. Information We Collect
Personal Information
- Name
- Email address
- Contact details
- Transaction and order history
Seller Information
- Payment details (UPI, QR code, or bank details)
- Verification or compliance-related information (if required)
This data helps us improve platform performance, security, and user experience.
2. Payment Information
- All payments are processed securely through third-party payment gateways.
- NetBond does not store sensitive financial data such as card numbers or banking credentials.
- Payment-related data is handled strictly by authorized payment service providers.
3. How We Use Your Information
- Process orders and transactions
- Deliver access and manage seller payouts
- Provide customer support and dispute resolution
- Ensure account security and fraud prevention
- Send order confirmations, alerts, and important updates
- Improve platform functionality and performance
We do not sell, rent, or trade personal data to third parties.
4. Data Sharing & Disclosure
- With payment service providers for transaction processing
- When required by law, regulation, or legal request
- For security investigations, fraud prevention, or platform protection
Buyers and sellers cannot see each other’s personal details, including contact information, payment details, or credentials.
5. Chat & Communication Security
- All communication must take place within the NetBond platform.
- Personal contact details, passwords, OTPs, or sensitive credentials are not visible to other users.
- Chat messages may be monitored strictly for security and policy enforcement.
6. Data Protection & Security
- Secure servers
- Encrypted data transmission
- Restricted access controls
Users are responsible for keeping their login credentials secure and must report unauthorized access immediately.
7. Cookies & Tracking Technologies
- Maintain login sessions
- Improve site performance
- Understand user behavior
Disabling cookies may limit some platform features.
8. User Rights & Account Control
- Update or correct personal information
- Request account deletion
- Manage communication preferences
Account deletion requests are permanent and cannot be reversed.
9. Data Retention
We retain user data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Anonymized data may be retained for analytics and platform improvement.
10. Policy Updates
NetBond may update this Privacy Policy to reflect platform changes, security improvements, or legal requirements. Continued use of NetBond implies acceptance of the updated policy.